Telephony Engineer – Reston, VA #13454 160 views

 

Telephony Engineer – Reston, VA #13454

Stellargy Services a company offering over 20 years of IT Recruiting experience is currently seeking a Telephony Engineer for a client of ours in Reston, VA.  This is direct hire opportunity.

Required Skills:

  • 4-6 years’ experience administering, engineering and supporting Cisco voice gateways.
  • 4-6 years of progressive work experience with Session Initiation Protocol (SIP), Real-Time Transport Protocol (RTP) including G.711 and G.729 codecs, Digital Tone Multi Frequency (DTMF), H323.
  • 2-4 years’ experience administering, engineering and supporting Cisco Unified Communications infrastructure including but not limited to Telepresence, Tandberg, Polycom, CUIC, CVP, UCCE, SME, CUSP, and CUC.
  • 2-4 years’ experience administering, engineering and supporting an IP/PBX platform.
  • 2-4 years’ experience administering, engineering and supporting an IP/PBX platform.
  • Experience administering, engineering and supporting ACME Packet session border controller.
  • Strong troubleshooting skills and the ability to troubleshoot complex problems throughout the UCCE and CUCM environment.
  • Ability to work independently and with a strong sense of system ownership.
  • Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discus Experience with Interactive Intelligence CIC IP/PBX suite.
  • Experience with SIP Peering.
  • Knowledge of other gateways and VOIP protocols.
  • Firm understanding of CUCM call routing, device pools, codec configurations, dial-peers, and partition management required.
  • Firm understanding of Cisco CVP and UCCE servers and services, and the call flow throughout the UCCE environment.
  • Ability to communicate technical terms to non-technical users preferred.
  • Demonstrated experience of following an ITIL model preferred.
  • Collaboration skills and attention to detail preferred.
  • Strong best practice in adopting and compiling to a development lifecycle model (system and UAT testing in lab) preferred.
  • Strong understanding of TCP/IP and ability to install and troubleshoot LANs and WANs preferred.
  • Provide engineering and support on Cisco UC and Contact Center Platforms including CUCM, CUC, CVP, and UCCE, Session Border Controllers, voice gateways, voice circuits (IP and/or TDM).
  • Engineer, configure, and deploy of all Unified Communications infrastructure.
  • Configure/troubleshoot/build profiles, etc. in a Cisco CUCM, UCCE solution.
  • Implement, manage, and troubleshoot Cisco Unified Communications Systems, including Call Manager/Unified Communications Manager and Contact Center Enterprise.
  • Responsible for implementation (build) of a variety of voice patterns including Cisco and Contact Center applications and peripherals.
  • Install and configure Voice Gateways and Gatekeepers as part of the IP telephony system.
  • Assess, design and document technical requirements supporting business/RFP needs.
  • Analyze existing voice and data networks and recommend solutions.
  • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.

Education Requirements:

  • Bachelors

 

Stellargy Services, LLC is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identify, sex, marital status, sexual orientation, mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance.

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Stellargy Services, LLC.

Certified Texas HUB and Woman-owned WBENC certified company, Stellargy Services brings extensive experience within governmental and Fortune 500 entities, supporting their project and staffing needs.

Contact Us

Austin, TX 78735
(512) 394-3444
contact@stellargy.com

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